At 92dudu, your personal information is treated with the same care we put into building the platform itself. This policy explains what data we collect, why we need it, who can see it, and exactly what rights you have over it as a Pakistani player.
This Privacy Policy describes how 92dudu ("we", "us", "the Platform") collects, uses, stores, and protects personal information about you when you visit and use the online casino and sports betting platform available at https://92dudu.app. It also sets out your rights regarding your personal data and how to exercise them.
By registering an account at 92dudu, depositing funds, or otherwise using any feature of the platform, you confirm that you have read this Privacy Policy and understood how your data is handled. If you do not agree with any part of this policy, please do not use the platform or contact support@92dudu.app to discuss your concerns.
92dudu was built specifically for Pakistani players. Our platform handles all transactions in Pakistani Rupees (PKR) and operates with Pakistani payment methods including Easypaisa and JazzCash. The data practices described in this policy are designed with Pakistani players in mind and are consistent with reasonable data protection standards applicable to online platforms serving Pakistani users.
This policy was last updated in January 2025. When we make significant changes, we will notify all registered 92dudu account holders via the email address on their account before the changes take effect.
92dudu is the operator of the online gaming and sports betting platform at https://92dudu.app. We are the data controller for personal information collected through the platform — meaning we are responsible for deciding how and why your personal data is collected and processed.
If you have any questions about this Privacy Policy or how 92dudu handles your data, the primary point of contact is our Data and Privacy team, reachable at support@92dudu.app. We will acknowledge your message within two business days and provide a substantive response within the timeframes set out in Section 10 below.
92dudu collects personal data that falls into three broad categories: information you provide directly, information generated by your use of the platform, and information we receive from trusted third-party service providers.
When you deposit via Easypaisa or JazzCash, we receive a transaction reference and confirmation from those providers. We do not receive your mobile banking credentials or wallet PIN. Payment processors may share your name, phone number, and transaction amount with us to verify the deposit — no additional data beyond what is necessary to confirm and credit the transaction is shared.
If you contact 92dudu through a third-party channel, any information you include in that communication will be recorded in our support system.
92dudu collects data through the following mechanisms:
92dudu processes personal data only for specific, legitimate purposes. The table below summarises each purpose and its legal basis:
| Purpose | Legal Basis | Examples |
|---|---|---|
| Account management | Contract performance | Creating your account, logging you in, maintaining your balance |
| Payment processing | Contract performance | Processing Easypaisa deposits, sending JazzCash withdrawals |
| Identity verification | Legal obligation | Age verification, CNIC checks for large withdrawals |
| Fraud prevention | Legitimate interest / Legal obligation | Detecting duplicate accounts, flagging unusual transaction patterns |
| Customer support | Contract performance | Resolving deposit queries, investigating game disputes |
| Responsible gaming | Legitimate interest / Legal obligation | Monitoring for problem gambling patterns, applying player-requested limits |
| Platform improvement | Legitimate interest | Analysing which features are most used, fixing performance issues |
| Marketing communications | Consent | Sending bonus offers and platform news to opted-in players only |
92dudu does not process your personal data for any purpose beyond those listed above without your explicit consent or a clear legal obligation to do so.
92dudu shares personal data with third parties only where strictly necessary to operate the platform. We do not sell personal data under any circumstances. The categories of third parties who may receive your data are:
We never sell your data. No personal information collected by 92dudu is sold, rented, or traded to third parties for marketing or commercial purposes. This includes your name, mobile number, email address, and gameplay history.
92dudu takes data security seriously and implements multiple layers of protection across the platform:
While 92dudu implements robust security measures, no online system is completely immune to risk. In the event of a data breach that affects your personal information in a material way, we will notify you promptly and take immediate steps to contain and remediate the incident.
92dudu uses cookies and similar browser-based technologies to operate the platform effectively. Cookies are small text files placed on your device when you visit a website. They allow the platform to remember certain information about your session and preferences.
These cookies are necessary for the platform to function. They maintain your login session, keep your account balance accurate across page loads, and remember your game interface preferences. You cannot opt out of essential cookies while using the platform — disabling them would prevent you from logging in or playing.
92dudu uses analytics cookies to understand how the platform is used in aggregate — which pages are visited most, where players encounter difficulties, and how navigation patterns change over time. The data collected by analytics cookies is anonymised before processing and is not linked back to individual accounts. You can opt out of analytics cookies in your browser settings or cookie preferences.
These cookies remember choices you make on the platform — such as your preferred language setting or display preferences — so you don't have to re-enter them on every visit. Preference cookies do not contain sensitive personal information.
Most browsers allow you to view, delete, and block cookies through their settings menus. Blocking all cookies will prevent 92dudu from functioning correctly. If you want to continue using the platform with minimal cookie use, we recommend blocking only non-essential cookies in your browser settings while keeping essential cookies enabled.
92dudu does not use third-party advertising cookies or tracking pixels that would allow outside advertisers to follow your browsing activity across the internet. Our cookies exist solely to operate the platform.
92dudu retains personal data for as long as is necessary for the purpose it was collected, and for as long as is required by applicable legal and audit obligations. The key retention periods are:
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to your identity. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.
As a 92dudu player you have the following rights regarding your personal data. To exercise any of these rights, email support@92dudu.app with your account username and a clear description of your request:
| Right | What It Means | Response Time |
|---|---|---|
| Access | Request a copy of all personal data 92dudu holds about you, in a readable format. | 30 days |
| Rectification | Request correction of inaccurate personal data — for example, a misspelled name or outdated contact details. | 14 days |
| Erasure | Request deletion of your personal data. Note: data required for legal compliance (e.g. transaction records) cannot be deleted before the mandatory retention period expires. | 30 days |
| Restriction | Request that we temporarily suspend processing of your data — for example, while a dispute about accuracy is being resolved. | 14 days |
| Portability | Request your data in a structured, machine-readable format (e.g. JSON or CSV) so you can transfer it to another service. | 30 days |
| Objection to marketing | Opt out of all promotional communications. You can also do this directly in your account settings without contacting support. | 5 days |
| Withdraw consent | Where processing is based on your consent (e.g. marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing. | 5 days |
92dudu will not charge you for making a data rights request. We may ask for reasonable proof of identity before processing a request to ensure we are releasing data only to the right person.
92dudu is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age is verified during the registration process, and 92dudu reserves the right to conduct additional age verification checks at any point.
If we discover that a player is under 18 years old, their account will be immediately suspended, all deposits will be refunded to the original payment source, any winnings will be voided, and their personal data will be deleted. If you believe a minor has registered on 92dudu, please contact support@92dudu.app immediately.
92dudu's platform is designed for the Pakistani market and the majority of data processing occurs within or in connection with Pakistan-based operations. However, some of our third-party service providers — particularly certain game software providers and infrastructure partners — may process data on servers located outside Pakistan.
Where personal data is transferred to processing locations outside Pakistan, 92dudu ensures that appropriate contractual safeguards are in place to protect your data to a standard consistent with the protections described in this policy. These safeguards include data processing agreements with all relevant providers that specify the security standards and use restrictions they must adhere to.
We do not transfer personal data to locations where we cannot ensure an adequate level of data protection. If you have specific concerns about the geographic processing of your data, please contact support@92dudu.app.
92dudu may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or the services we offer. The "Last Updated" date at the top of this page always shows when the most recent revision was made.
For significant changes — particularly those that affect your rights or how we process sensitive data — we will notify registered 92dudu account holders by email at least 7 days before the changes take effect, giving you the opportunity to review the updated policy and, if you disagree, to close your account and withdraw your balance before the changes apply.
Continued use of the 92dudu platform after the effective date of any policy change constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise a data right, or wish to report a privacy concern, please reach out to the 92dudu team using the details below:
For formal privacy complaints, please email support@92dudu.app with the subject line "Privacy Complaint – [your account username]". 92dudu takes all privacy complaints seriously and aims to resolve them fairly and promptly.
We built 92dudu for Pakistani players — and that means treating your personal data with the same care we put into every other part of the platform. Register free and play with the peace of mind that your information is safe.
18+ only · PKR only · Responsible gaming tools available